Topic outline

  • Interact and Reinforce

    This part concentrates on people skills - the various attributes and competencies that allow one to play well with others

    and maximize effective and productive human interaction to everyone’s benefit, using the knowledge participants will have to

    generate value, dealing with increasingly complex challenges.

    • Self-Aware


      Self-analysis of skills – strong and week points. Dedication. Acceptance of particular functions. 
      Responsibility, inspiration, hardworking and committed. 

       What can you learn? 
      •  What are my skills;
      •  How can I show my skills;
      •  What is my weakness;
      •  What is my strength.

      Competencies covered:

      • Spotting opportunities;
      •  Ethical & sustainable thinking;
      •  Self-awareness & self-efficacy;
      •  Motivation & perseverance;
      •  Mobilising resources;
      •  Taking the initiative;
      •  Planning & management;
      •  Learning through experience.

      • Etiquette and Netiquette


        Customary code of polite behavior in society or among members of a particular profession or group both in real life and online.
         Consequences of behaviour in a work environment, life outside working hours and digital behaviour and the effect of entrepreneurial action. Online cooperation. 

        What can you learn?  

        •  What are the basic principles of etiquette; 
        •  What are the basic principles of netiquette; 
        •  How and what can be learned from others; 
        •  How not to make mistakes and behave correctly both in real life and virtually.  

        Competencies covered:  

        •  Learning through experience; 
        •  Working with others; 
        •  Ethical & sustainable thinking. 

        • Cultural stereotypes

          Cultures and stereotypes - awareness of cultural stereotyping. The value of cultural stereotypes in social, cultural and economic terms. The art of exchanging intercultural experiences. Tolerance, diversity and its strength. Learning from other cultures.

          What can you learn?

          • How to avoid cultural stereotyping;
          • How to work with diverse people;
          • How to be tolerant;
          • What is multiculturalism;
          • What can you learn from other cultures.

          Competencies covered:

          • Learning through experience;
          • Working with others;
          • Mobilising others;
          • Valuing ideas.

          • No need of words

            The importance of nonverbal communication skills. Types of body language. Understanding nonverbal signals. Making a confident first impression.

            What can you learn?

            • How do you know your body language;
            • How to understand body language;
            • How to project positive body language;
            • How to make a confident first impression.

            Competencies covered:

            • Working with others;
            • Mobilising others;
            • Motivation & perseverance;
            • Self-awareness & self-efficacy;
            • Creativity.

            • Negotiation

              Tips to improve verbal communication. Formal and informal language. Assertive communication. Negotiation strategies.

              What can you learn?

              • How to negotiate;
              • What is the difference between winning and losing negotiations;
              • When to use formal language and when informal;
              • How to train the ability to communicate and express demands.

              Competencies covered:

              • Spotting opportunities ;
              • Ethical & sustainable thinking ;
              • Motivation & perseverance;
              • Mobilising resources ;
              • Mobilising others ;
              • Working with others;
              • Learning through experience.

              • Lead on

                Leadership skills and persuasion process. Capabilities of a leader to succeed in every occasion. Inspirational examples from other entrepreneurs how they faced rejection.

                What can you learn?

                • How to make your business mission statement clear;
                • How to motivate the team;
                • How a leader should be prepared to expect the unexpected;
                • How to set a clear vision of the business’s mission.

                Competencies covered:

                • Spotting opportunities;
                • Vision;
                • Motivation & perseverance;
                • Mobilising resources;
                • Financial & economic literacy;
                • Mobilising others;
                • Taking the initiative;
                • Planning & management;
                • Coping with uncertainty, ambiguity & risk.

                • Let’s mingle

                  The quintessence of communication channels. Valuable examples, specific tools, available to everyone. Communication skills such as relations between investors, clients, team members and how they match together with communication tools such as face to face, Skype, Slack, Facebook and Whatsapp.

                  What can you learn?

                  • How to examine your communication skills;
                  • How to improve your communication skills;
                  • How to examine different communication tools;
                  • How to choose appropriate communication tools.

                  Competencies covered:

                  • Learning through experience;
                  • Working with others.

                  • Human resources

                    Analysis of key issues and aspects that should be considered when recruiting. Human resource management approaches (soft and hard approaches). Profile of the candidates needed for your company. Improvement of interpersonal skills.

                    What can you learn?

                    • How to define the needs of entrepreneur regarding recruiting;
                    • How to be prepared for recruiting someone;
                    • What kind of skills are necessary for recruiting;
                    • How to attract professionals to the enterprise when recruiting.

                    Competencies covered:

                    • Working with others;
                    • Coping with uncertainty, ambiguity & risk;
                    • Planning & management;
                    • Vision.

                    • Teamwork

                      Enhancing the value of the team. The role of collaboration, reliability and adaptivity. Inspirational quotes for teamwork.

                      What can you learn?

                      • How to be a part of a team;
                      • How to analyse the teamwork mindset;
                      • How relations of an entrepreneur and the team members are building;

                      Competencies covered:

                      • Working with others;
                      • Mobilising others.

                      • Assertivity

                        All you should know about assertivity as a part of your personal development. Benefits of comprehensive attitude and knowledge on how to express our ideas efficiently. Tips and examples.

                        What can you learn?

                        • Why is assertivity so important;
                        • How can you use assertivity;
                        • Benefits of reflective attitude;
                        • Appreciation of ideas and the repercussions they may have.
                        • How to improve your ability to work with other people, resolve conflicts, and reach common ground.

                        Competencies covered:

                        • Working with others;
                        • Mobilising others;
                        • Ethical & sustainable thinking;
                        • Valuing ideas.

                        • Take the floor

                          Various techniques to improve communication and making attractive speeches. Public speaking techniques.

                          What can you learn?

                          • How to capture and maintain audience attention;
                          • How to strengthen the public speaking techniques;
                          • How to handle anxiety and use it productively;
                          • How to become aspirational public speakers;
                          • How to examine discussion with the audience and get feedback.

                          Competencies covered:

                          • Self-awareness & self-efficacy;
                          • Motivation & perseverance.

                          • Why Workspace is So Critical to One‘s Success?

                            The variety and importance of the work environment. Accurate calculations showing the importance of the choice of the work environment, the importance of planning and budgeting.

                            What can you learn?

                            • How to visualise future scenarios with rent/buy costs;
                            • How to use different planning tips provided to define rent or buy;
                            • Analyse positive and negative impacts of different types of “Space”.

                            Competencies covered:

                            • Vision;
                            • Planning & management;
                            • Working with others.

                            • Safety first!

                              Examples, basic information about safety matters at the working place and also personal data safety. Reducing risks related to data safety and workplace accidents from the early stages.

                              What can you learn?

                              • What kind of safety matters must be followed in all enterprises;
                              • Why safety matters must be followed in all enterprises;
                              • Why reduce risks related to data safety and workplace accidents from the early stages;
                              • How to reach local institutions that deal with safety matters.

                              Competencies covered:

                              • Ethical & sustainable thinking;
                              • Self-awareness & self-efficacy;
                              • Mobilising resources;
                              • Coping with uncertainty, ambiguity & risk;
                              • Working with others.

                              • Interpersonal confrontations

                                Interpersonal confrontations. Types of interpersonal conflicts. Conflicts as consequences of your decisions.

                                What can you learn?

                                • What is an interpersonal confrontation;
                                • How to solve conflicts;
                                • What skills do I need to train to solve conflicts;
                                • How to deal with the consequences of decisions made.

                                Competencies covered:

                                • Coping with uncertainty, ambiguity & risk ;
                                • Planning & management ;
                                • Taking the initiative ;
                                • Motivation & perseverance;
                                • Self-awareness & self-efficacy;
                                • Ethical & sustainable thinking;
                                • Valuing ideas;
                                • Vision;
                                • Creativity.

                                • Corporate connectivity

                                  Supporting points and activities for corporate connectivity, increasing affiliation. Positive impacts on co-working with others and tips on how to improve connectivity.

                                  What can you learn?

                                  • how to improve corporate connectivity using some innovative approaches;
                                  • how to improve the situation of understanding employees and other jobs.

                                  Competencies covered:

                                  • Creativity;
                                  • Vision;
                                  • Working with others.